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Terms Conditions That Apply to Your 988wins Account

These terms set out what you can expect from us and what we ask of you when you access 988wins, fund your account via JazzCash, Easypaisa or Raast, or place any activity through our platform.

Pakistan-eligible accounts onlyJazzCash, Easypaisa & Raast wallet rules applyAccess subject to local lawAccount-holder responsibilities coveredChanges notified via account dashboard

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What These Terms Cover and How They Apply

988wins Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 988wins and completing any deposit — whether through JazzCash, Easypaisa, Raast or a bank transfer — you confirm that you have read and accepted these terms in full. They govern every part of your relationship with the platform: account registration, wallet

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funding and withdrawals, session activity, and how disputes are handled. One account is permitted per person; sharing credentials or operating multiple accounts breaches these terms and may result in account suspension. Wallet transactions are processed under the rules of your chosen payment provider as well as
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our own. Raast transfers, for example, are routed through the Pakistan real-time settlement system, and any reversal request must follow that provider's own process alongside our verification step. We update these terms when our services or applicable rules change. The revised version becomes effective on the
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date it is published to the platform, and continued use of your account after that date counts as acceptance. If any clause is unclear, contact our support team before continuing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Your account data and wallet records are held securely. We apply standard encryption across all sessions, whether you access the platform via mobile browser or desktop. You have the right to request a record of the information held against your account — submit that request through the Account Dashboard or by email to our support address.

Data Retention

We retain your account and transaction records for the period required by applicable rules. Wallet records for JazzCash, Easypaisa and Raast transactions are kept for account reconciliation and dispute resolution.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, use the Account Dashboard to lock your account immediately and contact support.

Terms Updates

When we revise these terms, a notice appears on your account dashboard at next login. You can review the changes before continuing any session or funding your wallet.

Requesting Changes

To update your registered details — mobile number, linked wallet or identity documents — contact support via live chat or email. Changes to wallet details require re-verification before new transactions are processed.

TERMS CONTACT

Reach Us About Any Terms Question

If a clause in these terms affects your account directly — a disputed wallet transaction, an account restriction you did not expect, or a question about eligibility in your region — our support team can explain how the relevant rule applies to your situation. Raise the issue before taking action on your account wherever possible.

Live Chat Start a live chat session from any page on the platform. Our agents can walk through specific clauses, wallet rules and account-status queries in real time.

Email Support Send a detailed message to our support address for terms clarifications, withdrawal-rule questions or formal account complaints. We respond with reference to the relevant clause.

Account Dashboard Log in and open the Help section to submit a terms-related ticket. Your account history and wallet records are attached automatically, which speeds up the review.

Frequently Asked Questions About These Terms

These are the questions we hear most from account holders about how these terms work in practice — covering wallet rules, account eligibility and what happens when something goes wrong.

The platform terms apply equally regardless of payment method. However, each wallet provider — JazzCash, Easypaisa, Raast — operates its own transaction rules, and both sets of terms apply simultaneously to your deposit or withdrawal.

No. These terms permit one account per person. If duplicate accounts are detected, both may be suspended and any pending wallet transactions held for review until the situation is resolved through support.

You will see a notification on your dashboard at your next login. Continued use of the platform after the update date counts as acceptance of the revised terms. You can contact support if any clause is unclear before continuing.

Submit your complaint via the Account Dashboard ticket system or by email to our support address. Reference the clause you believe applies. We will respond with the relevant terms and the steps we are taking to resolve it.

Access depends on local law and is available only in regions where it is permitted. We do not make eligibility guarantees. If you are unsure about your region, check with our support team before funding your account.

You can request a review by contacting support via live chat or email. Provide your account details and the reason you believe the suspension was applied in error. Wallet balances are held safely during any review period.

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