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How 988wins Handles Your Personal Information

Your account details, payment records and browsing behaviour are handled with care at 988wins. This policy tells you exactly what we collect, why we collect it, how long we keep it, and what you can ask us to do with it — including data…

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What Information We Hold and Why

988wins Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you provide during registration — your name, contact number, email address and, where required, identity verification documents. Every time you make a deposit through JazzCash, Easypaisa or Raast, transaction reference data is logged against your wallet to

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confirm the transfer and keep your account balance accurate. We also collect device identifiers and session data when you access the platform from your mobile browser or app — this helps us keep your session active across screen changes without asking you to log in again.
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Usage data, such as which sections you visit and how long you spend in each area, is processed to improve how the platform functions for accounts in Pakistan. We do not sell your personal data to third parties. Data shared with payment processors — including the
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mobile wallet providers you use — is limited to what those processors need to complete your transaction. Availability of certain account features depends on local law and eligible regions. If you want a copy of the data we hold on your account, or you want to
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request a correction, the process is outlined in the contact section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use encryption across account login, payment flows and stored personal records to reduce the risk of unauthorised access. Cookies placed on your device help us maintain your session, remember your preferred payment method — whether that is JazzCash, Easypaisa or Raast — and measure which parts of the platform are used most. You can manage non-essential cookies through your browser settings at any time.

Encrypted Account Access

Login sessions are protected with encryption. Your password is never stored in plain text, and we use OTP verification to confirm account access from new devices.

Payment Data Handling

Transaction data from JazzCash, Easypaisa and Raast deposits is stored only as long as needed for account balance accuracy, dispute resolution and regulatory compliance where applicable.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand platform usage. Non-essential cookies can be declined or cleared through your browser settings.

Data Retention and Deletion

We keep your account data for as long as your account is active and for a period after closure as required. You can request deletion by contacting support after account closure.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how we handle your personal information, or you want to act on any of your data rights, these are the channels to use. We aim to respond to data-related requests within a reasonable timeframe. Where a request requires identity verification before we can action it, we will ask you to confirm your registered contact number or email address first.

Email Support Send your data request or privacy query to our support address. Include your registered account details so we can locate your record and respond accurately.

Live Chat Start a chat session directly from your account dashboard. For data requests, have your registered mobile number ready so the agent can verify your identity quickly.

Account Settings Some data preferences — such as marketing communications and cookie choices — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy at 988wins

Below are the questions we hear most often about data rights, cookie use and how personal information is managed on your account. If something is not covered here, reach out through live chat or email with your account details to hand.

We collect your name, mobile number, email address and any identity documents submitted during verification. Payment references from JazzCash, Easypaisa or Raast are also logged to your account record.

We share data only with payment processors — like your mobile wallet provider — and only the minimum details needed to complete your transaction. We do not sell personal data to advertisers or unrelated third parties.

Contact us via live chat or email with your registered account details. We will verify your identity first, then provide your data or action the correction within a reasonable timeframe.

Yes. After your account is closed, you can request deletion of personal data. Some records may be retained where local law or transaction dispute requirements apply — we will tell you which, and why.

Session cookies keep you logged in between pages. Analytics cookies help us understand which parts of the platform are used most. You can block or clear non-essential cookies through your browser settings at any time.

Transaction references are stored in encrypted form and only retained as long as needed for balance accuracy and dispute resolution. Your full wallet credentials are never stored on our side.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 988wins Handles Your Personal Information

Data Handling, Cookies and Account Security

Encrypted Account Access

Payment Data Handling

Cookie Policy

Data Retention and Deletion

How to Reach Us About Your Data

Common Questions About Your Privacy at 988wins

01 What personal data does 988wins collect when I create an account?

02 Does 988wins share my information with third parties?

03 How can I request a copy of my data or ask for corrections?

04 Can I ask 988wins to delete my personal information?

05 How does 988wins use cookies on my device?

06 Is my payment data — JazzCash, Easypaisa, Raast — stored securely?

Privacy Policy

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