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What You Need to Know Before You Play

These pages set out the legal relationship between you and 988wins — your rights, our obligations, and how account access works where local law permits. Availability depends on local law and is open only to eligible regions.

Terms of UsePrivacy PolicyAccount RulesCookie PolicyEligibility Conditions
988wins What You Need to Know Before You Play
DATA AND SECURITY

How We Protect Your Account and Data

Your personal data is collected only for the purposes stated in our privacy policy — account verification, payment processing through JazzCash, Easypaisa, and Raast, and fraud prevention. We do not sell your data to third parties. Account data is retained for the period required by our operational policies and any applicable legal obligations in supported regions. You can request a copy of your data or ask us to correct inaccurate records through the account settings page at any time.

Account Security

Every login is protected by a one-time PIN sent to your registered mobile number. You can also review active sessions and log out remotely from account settings.

Data Retention

We keep your account data for the period set out in our privacy policy. When retention is no longer required, data is deleted or anonymised under our standard schedule.

Cookie Controls

Our cookie policy explains which cookies are essential and which are optional. You manage cookie preferences through the consent banner or your browser settings at any time.

Data Requests

To request access to, correction of, or deletion of your data, use the form in account settings or contact us via email. We respond within the timeframe stated in our privacy policy.

LEGAL CONTACT

Reach Us on a Policy or Account Question

If you have a question about our terms, your account rights, or a payment dispute, contact us through the channels below. We handle legal and policy queries separately from general gameplay support so your concern reaches the right team without delay.

Live Chat Start a chat session directly from your account dashboard. Policy and account-rights queries are flagged to the dedicated legal support team during the session.
Email Support Send detailed policy questions or formal account requests to our support email. Written records are useful for disputes involving JazzCash, Easypaisa, or Raast transactions.
Account Help Centre Your account settings page links to the full terms document, cookie controls, and a data-request form you can submit without contacting support directly.

Common Questions About Our Legal Terms

Below are the questions we see most often around account rights, data handling, and how our policies apply in Pakistan. If yours is not here, reach out through live chat or email.

Account access depends on local law and is available only where local regulations permit. Eligibility is confirmed at registration. We do not grant access to ineligible regions or jurisdictions.

We collect the details needed to verify your identity, process payments via JazzCash, Easypaisa, or Raast, and keep your account secure. Full details are in our privacy policy.

Log in, go to account settings, and use the data-request form. You can also email our support team. We respond within the timeframe stated in the privacy policy.

Yes. Submit a deletion request through account settings or by email. Some data must be retained for legal and operational reasons, which we explain when we action your request.

We notify you via your registered contact before changes take effect. Continuing to use your account after the update date counts as acceptance of the revised terms.

Start with our live chat or email support team. We handle payment disputes internally first. If unresolved, we direct you to the relevant step with your payment provider.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.